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/ Ticketing / Ticketing Information
Ticketing Information

Mobile Ticketing App

UA Cinemas - Mobile Ticketing (Android, iPhone versions)

UA Customer Service Hotline

3918 5888

Ticket Prices

Screenings at K11 Art House  



  1. Cine Fan Patron / Classic Privilege: 20% Off for regular price tickets

  2. Art House / UA Loyalty Club Members: 20% Off for regular price tickets

  3. Cine Fan Student Privilege: 30% Off regular price tickets

  4. HK Philharmonic Orchestra Club Bravo Members: 10% Off for regular price tickets

  5. CCDC "Dance Inspirations" card holders: 10% Off for regular price tickets

  6. Classic and Prestige Members of Friends of Hong Kong Dance Company: 10% Off for regular price tickets

  7. Zuni's Friends: 10% Off for regular price tickets

  8. Friends of Hong Kong Chinese Orchestra: 10% Off for regular price tickets

  9. CCDC Dance, Kids Cardholders: 10% Off for regular price tickets

  10. Fringe Club Members: 10% Off for regular price tickets

  11. Perfect Cup Card Members: 10% Off for regular price tickets

    (Available at K11 Art House Outlet only, subject to availability)


All of the above discounts cannot be used in conjunction with any other discounts or offer. Please inform the box office of the discount you wish to enjoy at the time of booking.

Discount Ticket holder must present acceptable proof of identity upon admission.

UA Cinemas

Internet Booking: https://www.uacinemas.com.hk/eng/cinema/1101

Mobile Ticketing App: UA Cinemas – Mobile Ticketing (Android, iPhone versions)

Customers may visit the UA Cinemas Webpage or download the appropriate version of the mobile ticketing app UA Cinemas – Mobile Ticketing at Google Play or Apple App Store to buy tickets by mobile devices such as smartphones. This service is available to all events from the first counter sale date until 30 minutes after the performance begins.

A service fee of HK$10 is charged per ticket with no limit set per transaction and is non-refundable. The service fee is subjected to adjustment by UA Cinema Circuit Limited.

Counter Booking: K11 Art House Outlets

You may buy tickets over the counter at K11 Art House located at Tsim Sha Tsui.

Refund and Programme Changes

For alteration or cancellation of screenings, ticket holders may choose to attend a screening of a replacement film at the same time slot or to get a refund.

Completed forms (Click here to download) with ticket(s) should be returned by post to the Hong Kong International Film Festival Society Limited (8/F, The Rays, 71 Hung To Road, Kwun Tong, Kowloon, Hong Kong) within 30 days of the screening date. Refund cheques will be sent to ticket holders by post. (All services fees will not be refunded).


The HKIFF Society reserves the right to change the programme, programme details and the schedule should unavoidable circumstances make it necessary. Screening alterations and cancellations will be announced on the HKIFF website and at the screening venues.

Terms and Conditions

  1. Maximum 9 tickets per transaction.

  2. No multiplex session purchase per transcation.

  3. One person per ticket for admission regardless of age. 

  4. HKIFFS is not responsible for any lost ticket. Tickets cannot be re-issued if posted wrongly, lost, stolen or damaged.

  5. All tickets are non-refundable and non-exchangeable.

All tickets are subject to the Purchase Policy of screening venue.

UA Cinemas- Please refer to the Terms and Conditions at  www.uacinemas.com.hk or consult staff of K11 Art House.


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